Claims

When to Report Claims

it is important to report claims in a timely manner! most mortality policies require notice immediately if your horse is sick or injured. your insurance carrier can best respond to your claim and assist you with any other parties involved when they are notified of a problem right away. and, if you wait too long, your claim might not be covered at all. if you have questions about filing claims, please feel free to contact us or your carrier!

horse owners with mortality policies may also want to notify barn staff about their horse's insurance. if barn staff cannot contact you and your horse suffers an illness, injury, or death, then they can contact your carrier for instructions on how to proceed. in some instances, the carrier may want to send another vet to evaluate the horse or conduct a necropsy after death. unknowing barn staff may not follow these procedures, which could impact your coverage. please feel free to post this flyer in your barn where staff can see it and provide it to anyone caring for your horse.

Reporting Claims to Your Carrier 

below, please find claims reporting information for many of our carriers. you will need your policy number. please contact us if you do not see what you need here!

(click to scroll to your carrier) American Equine Insurance Group - American Reliable Insurance Company - Bascule Equine Underwriting - Berkley Equine & Cattle - Chubb Agribusiness - Great American Insurance Group - The Hartford - Liberty Mutual Insurance - Markel Insurance Company - Mutual of Enumclaw Insurance - Nationwide - Philadelphia Insurance Companies - Specialty Insurance Solutions - Travelers

American Equine Insurance Group (Argonaut Insurance Company)

report a claim over the phone:

mortality: 1-800-783-9418 (National Equine Adjusting, Inc.)

American Reliable Insurance Company

report a claim over the phone:

mortality: 1-859-788-5006 (24/7 Hays Adjusting Services, LLC)

farm & farm auto: 1-800-245-1505 (24/7)

report a claim online:

mortality, farm, & farm auto: americanreliable.com and click "Report a Claim"

Bascule Equine Underwriting (NOVA Casualty Company)

report a claim over the phone:

mortality: 1-877-474-5006

Berkley Equine & Cattle (StarNet Insurance Company)

report a claim over the phone:

mortality: 1-833-734-6365 (not life threatening) or 1-859-300-8035 (life threatening or fatality)

farm liability: 1-800-537-8023 (Triton Claims Management, LLC)

farm property: 1-888-965-2439

report a claim via email:

farm liability: claims@tritonclaims.com

farm property: claimsprop@berkleyequine.com

report a claim online:

mortality: www.berkleyequine.com/submit-animal-mortality-claim/

farm liability: www.berkleyequine.com/submit-farm-liability-claim/

farm property: www.berkleyequine.com/submit-farm-property-claim/

Chubb Agribusiness

report a claim over the phone:

farm & farm auto: 1-800-585-9624, select Option 9 (outside of business hours)

report a claim via email:

farm & farm auto: please send completed form to claims@chubbagribusiness.com

Great American Insurance Group

report a claim over the phone:

mortality: 1-800-331-0211 (24/7)

farm: 1-800-567-7359 (business hours) or 1-866-354-0148, provide program code 014211 to claims adjuster (outside business hours)

report a claim via email:

farm: agribusinessclaims@gaig.com

The Hartford

report a claim over the phone:

mortality: 1-800-295-1815 (business hours) or 1-800-427-4876 (24/7)

Liberty Mutual Insurance

report a claim over the phone:

mortality: 1-855-840-8041 (24/7)

farm: 1-855-845-6606

report a claim via email:

mortality & farm: equineclaims@libertymutual.com 

Markel Insurance Company

report a claim over the phone:

farm: 1-800-362-7535

report a claim via email:

farm: newclaims@markel.com

report a claim online:

farm: www.markelinsurance.com/file-a-claim

Mutual of Enumclaw Insurance

report a claim over the phone:

farm: 1-877-425-2580

report a claim online:

farm: www.mutualofenumclaw.com/your-policy/report-a-claim

Nationwide

report a claim over the phone:

farm: 1-800-248-6283

report a claim online:

farm: www.nationwide.com/business/insurance/claims/agribusiness/

Philadelphia Insurance Companies

report a claim over the phone:

farm: 1-800-765-9749

report a claim via email:

farm: claimsreport@phly.com

report a claim online:

farm: www.phly.com/Claims/

Specialty Insurance Solutions (Western National Insurance Group)

report a claim over the phone:

farm: 1-855-921-3164

report a claim via email:

farm: newloss@wnins.com

report a claim online:

farm: auto claims here or property claims here

Travelers

report a claim over the phone:

farm: 1-800-238-6225 (24/7)

report a claim via email:

farm: first.report@travelers.com

report a claim online:

farm: www.travelers.com/claims/report-claim/business